Refund Policy
At Oviow, we are committed to delivering reliable printer support, appliance repair, and technology services. If you are not fully satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.
1. Eligibility for Refunds
Refunds may be granted in the following situations:
- The service was not completed as promised due to an error on our part.
- A product received was damaged, defective, or incorrect (for physical items).
- The service was canceled before any work began.
Refunds will not be provided for:
- Completed services where the issue was successfully resolved.
- Dissatisfaction based on personal preference (e.g., wanting a different method or approach).
- Problems caused by third-party software or hardware outside of our control.
2. How to Request a Refund
To request a refund, please contact us within 7 days of your service or product purchase:
📧 Email: support@oviow.com
When submitting a request, include:
- Your order number or service reference.
- A brief explanation of the issue.
- Any supporting evidence (e.g., screenshots, photos of damaged products).
3. Refund Processing
- Once approved, refunds will be processed within 5–10 business days.
- Refunds are issued to the original payment method.
- Please note that delays caused by banks or payment providers are beyond our control.
4. Partial Refunds
- If a service was partially completed, a proportional refund may be issued based on the work done.
- For product-related issues, a replacement may be offered instead of a refund.
5. Chargebacks & Disputes
We encourage customers to contact us first to resolve any concerns before initiating a chargeback. Fraudulent or unjustified chargebacks may result in a ban from future services.
6. Policy Updates
Oviow reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.
7. Contact Us
For questions or refund-related assistance, please reach out to us:
📍 Address: 335 Wilhelmine Ct Balwin MO , 63021
Call Us- 1-888-207-4142
📧 Email: support@oviow.com
🌍 Website: https://oviow.com